Terms of service

Effective Date: May 19, 2026

Welcome to Jeji’s Kitchen. By accessing our website and placing an order, you agree to comply with and be bound by the following Terms of Service.

Please read these terms carefully before using our website.

1. About Jeji’s Kitchen

Jeji’s Kitchen specializes in authentic homemade Andhra food products including:

  • Veg Pickles
  • Non-Veg Pickles
  • Rice Mixes
  • Masala Powders
  • Food Powders
  • Traditional Andhra Homemade Specialties

2. Acceptance of Terms

By using our website, you confirm that:

  • You are at least 18 years old
  • You agree to these Terms of Service
  • You will provide accurate order and contact information

If you do not agree with these terms, please do not use our website.

3. Product Information

We strive to ensure all product descriptions, images, pricing, and details are accurate.

However:

  • Product colors and textures may slightly vary due to homemade preparation
  • Spice levels and oil content may naturally differ between batches
  • Images are for representation purposes only

Jeji’s Kitchen reserves the right to modify product details without prior notice.

4. Orders & Payments

Jeji’s Kitchen accepts Prepaid Orders Only.

Orders will be processed only after successful payment confirmation.

We reserve the right to:

  • Refuse or cancel suspicious orders
  • Limit product quantities
  • Cancel orders due to stock unavailability or technical errors

If payment is deducted and the order cannot be fulfilled, eligible refunds will be processed.

5. Shipping & Delivery

We aim to dispatch orders within the estimated timelines mentioned on the website.

However, delivery delays may occur due to:

  • Courier service issues
  • Weather conditions
  • Festivals or holidays
  • Incorrect customer address/details

Jeji’s Kitchen is not responsible for delays caused by third-party delivery services.

6. Return & Refund Policy

As our products are food items, we do not accept returns for:

  • Change of mind
  • Personal taste preferences
  • Incorrect orders placed by customers

Returns or replacements are accepted only for:

  • Damaged products
  • Leaking packages
  • Wrong products delivered
  • Spoiled items

Customers must report such issues within 24 hours of delivery with proper photo/video proof.

Please refer to our Refund & Return Policy for complete details.

7. Cancellation Policy

Orders can only be cancelled before processing or dispatch.

Once an order is packed or shipped, cancellations cannot be accepted.

8. Intellectual Property

All content on this website including:

  • Logo
  • Product images
  • Text
  • Graphics
  • Designs

belongs to Jeji’s Kitchen and may not be copied or reused without written permission.

9. Limitation of Liability

Jeji’s Kitchen shall not be held liable for:

  • Allergic reactions due to ingredients
  • Delayed deliveries caused by courier services
  • Misuse or improper storage of products
  • Indirect or incidental damages

Customers are advised to review ingredient information before consumption.

10. Privacy

Your personal information is handled according to our Privacy Policy.

We do not sell customer information to third parties.

11. Changes to Terms

Jeji’s Kitchen reserves the right to update or modify these Terms of Service at any time without prior notice.

Updated versions will be published on this page.

12. Contact Information

For any questions regarding these Terms of Service, please contact:

Jeji’s Kitchen

Email: jejiskitchenofficial@gmail.com
Phone: +91 99086 37303
Website: www.jejiskitchen.com