Shipping policy

Effective Date: May 19, 2026

Thank you for shopping with Jeji’s Kitchen. We are committed to delivering authentic homemade Andhra food products safely and efficiently to our customers.

Please read our Shipping Policy carefully before placing an order.

1. Order Processing

  • All orders are processed only after successful payment confirmation.
  • Jeji’s Kitchen accepts Prepaid Orders Only.
  • Orders are usually processed within 1–3 business days.
  • Orders placed on Sundays or public holidays may be processed on the next working day.

2. Shipping Coverage

We currently ship across various locations in India through trusted courier and delivery partners.

Shipping availability may vary depending on serviceable locations.

3. Estimated Delivery Time

Estimated delivery timelines may vary based on location:

Location Type

Estimated Delivery Time

Metro Cities

2–5 Business Days

Other Cities & Towns

3–7 Business Days

Remote Areas

5–10 Business Days

Delivery timelines are approximate and may vary due to external factors.

4. Delivery Delays

Delivery may be delayed due to:

  • Weather conditions
  • Courier service issues
  • Public holidays or festivals
  • Natural disasters
  • Incorrect shipping details provided by customers

Jeji’s Kitchen is not responsible for delays caused by third-party courier services.

5. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

Promotional free shipping offers may be available from time to time.

6. Order Tracking

Once your order is shipped, tracking details may be shared through:

  • Email

depending on the contact details provided during checkout.

7. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping information.

Jeji’s Kitchen will not be responsible for failed deliveries due to:

  • Incorrect address
  • Incorrect phone number
  • Customer unavailability during delivery

Additional shipping charges may apply for re-delivery attempts.

8. Packaging

All products are packed carefully to maintain hygiene, freshness, and product safety during transit.

However, minor leakage or oil traces may occasionally occur in pickle products due to transportation handling.

9. Damaged Deliveries

If you receive a damaged, leaking, or incorrect product:

  • Contact us within 24 hours of delivery
  • Share clear photos/videos of the package and product

Eligible cases may qualify for replacement or refund as per our Refund & Return Policy.

10. Contact Information

For shipping-related support, please contact:

Jeji’s Kitchen

Email: jejiskitchenofficial@gmail.com
Phone: +91 99086 37303
Website: www.jejiskitchen.com